NICA handles billing, MikroTik network automation, customer support, and field operations — so your team spends less time juggling spreadsheets and routers, and more time serving subscribers.
Already running in production across ISPs in Pangasinan, Tarlac, and Nueva Ecija.
No more switching between billing sheets, router terminals, and messaging apps to keep the business running.
Automated monthly invoices, payment tracking, and AR reports — with GCash, Maya, and card payments built in.
Provision, suspend, and reconnect subscribers directly against your MikroTik routers — no manual terminal work.
Subscribers check their bill, pay online, and open support tickets themselves — fewer calls to your front desk.
Barangay-level outage detection with automatic subscriber SMS alerts — you find out before your customers call.
Dispatch and track installation/repair jobs, with live location tracking for field technicians.
Billing reminders, suspension notices, and outage alerts sent automatically — no manual follow-up needed.
NICA wasn't designed in a boardroom. It grew out of the day-to-day reality of running a small Philippine ISP — chasing down unpaid bills, manually suspending routers, fielding the same support questions on repeat. Every feature exists because it solved a real problem for a real customer service desk and a real field team, and it keeps evolving the same way: driven by what actually slows ISPs down, not by guesswork.
See NICA running your own operation before you commit to anything. We'll help you get set up — no cost, no obligation, for your first six months.
Start your free trialTell us a bit about your operation — subscriber count, current tools, and what's slowing your team down — and we'll get back to you about setting up your free trial.
nica@nicasys.com